Frequently Asked Questions
Below are some of the more common questions we are asked about the products we stock. If your question isn't here or you would rather to talk to someone please get in touch.
The Megaware KeelGuard® uses an advanced 3M® pressure sensitive adhesive tape already bonded to the Megaware KeelGuard. By simply preparing the keel with the provided tools and primer, the Megaware KeelGuard adheres to the hull creating a permanent bond, giving you years of protection and performance.
No, the Megaware KeelGuard is designed with hydrodynamics in mind. Megaware KeelGuard’s patented drag reduction design will not slow a boat or diminish its performance.
Many marine dealers or fiberglass companies can install the Megaware KeelGuard for you or you can do it yourself. Each Megaware KeelGuard kit includes everything needed for a professional installation except the cleaning agent, isopropyl alcohol, used in step 2. By following the step-by-step instructions, you can install the Megaware KeelGuard yourself in about one hour or less.
Yes, the Megaware KeelGuard material is very pliable and will easily conform to most hull strakes and angles; however, there are specific instructions to follow when applying over these. Please read carefully the written instructions included with the KeelGuard.
The Megaware KeelGuard is a composite comprised of a blend of polymers and urethanes with special plasticizers and UV inhibitors to provide the very best blending of abrasion resistance and bonding qualities. This combination of strength and bonding has made it possible for Megaware KeelGuard to provide the best lifetime warranty on the market for keel protection.
In the unlikely event you need to remove a Megaware KeelGuard, it can be done. The 3M® adhesive is designed to shear apart if enough strength and energy is exerted. Some of the adhesive will remain on the Megaware KeelGuard and some on the boat. The remaining adhesive can be removed from the boat with a plastic or nylon putty knife or a decal/pinstripe removal disk. We can provide more detailed instructions upon request.
If your boat has anti-fouling boat bottom paint applied, it must be removed to expose the original gelcoat where the KeelGuard will be installed. If desired, boat bottom or anti-fouling paint can be applied over the Megaware KeelGuard once it has been installed.
Please contact us first to discuss your reason for requesting a return.
If a full refund including the original delivery costs is required, we need to be informed fourteen (14) days after the receipt of the order. The order must be then returned to us within fourteen (14) days after we have been informed of the cancellation, however you will be responsible for the cost of returns the goods to us. If a return is payable to you we will process the refund as soon as possible and, in any case within fourteen (14) days of receipt of the original order back to us.
The returned goods must be unused, undamaged and in their original packaging. Return postage is at your own cost and risk. We would recommend that you return your items via registered post.
You have a legal obligation to take reasonable care of the goods while they are in your possession. If you fail to comply with this obligation, we may have a right of action against you for compensation. This applies to all goods that are returned.
Our returns policy does not affect your statutory rights.
If you return goods claiming they are defective, we will examine the returned goods and will notify you of your refund via e-mail within a reasonable period of time. We will process the refund due to you as soon as possible and, in any case within thirty (30) days of the day we confirm via e-mail that you are entitled to a refund for defective goods.
If a refund or reimbursement is payable to you, we will transfer the money using the same method originally used by you to pay for your purchase.